Patient Coordinator

Orangevale, CA

Poidmore Orthodontics is growing practice in Orangevale and Folsom. We are looking for a full-time Patient Coordinator who thrives in a service oriented position! We have worked hard to build a fun, fast-paced, teamwork-centered, family culture in our practice. 

Schedule

  • Full-Time
  • Monday-Friday

Responsibilities

  • Greet patients and parents warmly, ensuring a positive experience at every visit.
  • Manage scheduling, confirmations, recalls, and follow-up appointments.
  • Answer phones, respond to inquiries, and communicate effectively with patients and families.
  • Verify insurance benefits and assist with processing claims.
  • Collect payments at the time of service and handle billing inquiries.
  • Maintain accurate patient records and assist with administrative tasks.
  • Support the orthodontic and pediatric teams with patient flow and office coordination.

Qualifications

  • Previous experience in a dental, orthodontic, or pediatric dental office required.
  • Punctual, reliable, and dependable with a strong work ethic.
  • Knowledge of scheduling, insurance verification, and dental/ortho terminology preferred.
  • Excellent communication and customer service skills, especially with children and parents.
  • Highly organized with strong attention to detail.
  • Positive, professional, and team-oriented attitude.